The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
All chains, clasps and jump rings are either gold filled or sterling silver.
Most charms are stainless steel plated in 100 mils thickness of gold or silver. This is considered 'very heavy plating' and is about 10x the thickness of traditional 'plated' items. As a result, with proper care, it can last as long as any gold filled or sterling silver item.
I include measurements of the charms in both inches and millimeters. Most of my items have a delicate aesthetic by design. Please familiarize yourself with the measurements if you are concerned about the size.
The lengths of the necklaces are measured from tip to tip. Keep in mind that people come in all different sizes so 16" on one person may not fall the same on another person. The best way to determine your ideal length is to measure an existing necklace that falls how you like, or use a piece of string.
I take pride in my items being made exclusively in the USA. My chain and clasps are purchased from a company in California, my jump rings are made by hand in Colorado, my charms are laser cut in New York City and plated in Rhode Island, and my necklaces are assembled by hand in New Orleans, Louisiana.
A sad fact of life in this industry is that there are many copies of my designs floating around - especially in Korea and China. They are poor replicas of inferior craftsmanship and their prices reflect that. Please do not be fooled! My pieces are original designs, only made by me and sold on my website and to select brick and mortar boutiques around the country (and Canada).
I do not have a physical store in New Orleans but a select assortment of my items can be found at Zele NOLA located at 2841 Magazine Street, New Orleans, LA 70115.